How Can We Help You?

Here are some of the frequent questions we’re asked. Can’t find your question? Just type it out in the box below and we’ll get back to you!

Where is your office located?

Our address is:

32713 Walker Road
Avon Lake, Ohio 44012

We’re conveniently located near the southeast corner of the Walker Road and Rt. 83 intersection (just east of the car wash). There’s plenty of parking in the back of the building!

For a map, just click HERE.

What type of insurance plans do you accept?

We accept most HMO and PPO insurance plans.  Feel free to give us a call to see if your plan qualifies.

Can I schedule my appointment online?

Sorry, while we’re currently accepting appointments, we’re not set up for online scheduling at the moment.  Just call us at (440) 933-7950 and one of our really friendly receptionist will be able to schedule a day and time for you.  BONUS:  You’ll hang up with a smile on your face!

How soon before my appointment should I arrive?

We ask our new patients to arrive at the office at least 15 minutes before your scheduled appointment time to fill out the necessary paperwork.  And don’t forget to bring your DENTAL INSURANCE CARD with you!

What should I do to prepare for my appointment?

Other than telling all your friends that you’re going to visit the best dental professionals on the planet, there’s really nothing you need to do to prepare.  We’ll await your arrival with baited breath!

Will this hurt?

Thanks to technology (and some really gentle dental professionals), the amount of discomfort you’ll experience in your appointment has been largely minimized over the years.  Of course, if you naturally suffer from odontophobia (or fear of dentists), there’s not a lot we can do other than provide a clean, relaxed environment staffed with really friendly people.

Do you work with children?

We love your kids!  If they’re at least 3 yrs. old then we’ll be happy to put them on the right road to oral health!

What if an emergency occurs outside of office hours?

We hope you never need this, but if an emergency arises, you can contact our OFF-HOURS EMERGENCY DENTAL CARE LINE at (440) 641-0173.

Can I request a particular dentist?

Hey, we’re humble!  If you’d prefer to have a specific professional work on you, just ask!  We’d be happy to assist.

What if I’m new? Do you need my past dental records?

We really don’t require past dental records.  Sure, you can bring your records if you have them, but we’ll usually start fresh with a thorough examination of your teeth which may include x-rays.

Will I be charged if I miss my appointment?

Miss one appointment, shame on you.  Miss lots of appointments, shame on us!  Simply put, we’ll let the first one slide ’cause we’re the forgiving type.  But let’s hope it doesn’t happen again!

I’m not feeling well today. Should I still keep my appointment?

OK, we’ll leave this one up to you.  If you still feel up to going out, then by all means, c’mon by.  All we ask is that you don’t show up with some sort of contagious thing that will spread throughout the office, down the hall and throughout the city.  That would be a really bad thing.  (And you don’t want to have the city mad at you.)

I don’t have insurance. Can I work out a payment plan?

Payment plans, no.  Cash, check or credit card, sure!  We gladly accept paper and plastic.

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